Last updated: July 2026
At MECoptimize (“we”, “our”, “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit mecoptimize.com and make a purchase.
1. Information We Collect
When you place an order or register an account, we collect:
- Full name and contact details (phone number, email address)
- Delivery address
- Payment information (processed securely — we do not store card numbers)
- Order history and preferences
We may also collect non-personal data such as browser type, IP address, and pages visited via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you about your order status
- Send you promotional offers and updates (you can unsubscribe at any time)
- Improve our website and customer experience
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information to third parties. We may share your data with:
- Delivery partners (to fulfil your order)
- Payment processors (M-Pesa, Pesapal, card processors) for secure transactions
- Service providers who assist in operating our website (e.g., hosting, analytics)
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, though some site features may not function correctly.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, contact us at: info@mecoptimize.com
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.